17/07/2018
3 ways technology can help you keep the human touch in your global service
How can you offer consistently great global service across continents without people on the ground? Used well, digitalisation will help you do that.
Chatbots
27/02/2017
The future is here! 10 ways e-commerce will continue to revolutionize retail in 2017 (Part 1)
Although we are still early in the year, at least 10 clear trends have already emerged in this sector for 2017.