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Establish the optimal level of customer service to keep your business profitable

Effective supply chain management aims to provide optimal customer service for minimal cost. However, companies cannot fulfill customer needs if they do not have a clear understanding of customer requirements.

Pamela Hyatt

I am the Content Marketing Specialist for the Forum for International Trade Training (FITT). You can find some of my work on TradeReady.ca. My background is in copywriting, journalism and social media. My passion lies in connecting people to the stories that are most important to them.

Colombia – a market worth exploring

If you’re looking for a new market to expand your business to, Colombia has a lot of market potential for many businesses to grow and succeed.

José Rondón

José Rondón is a statistician, and an expert in marketing research. Born in Venezuela, he moved to Spain in 2009 and then to Colombia in 2013. He is the owner of Tricolor Research, a boutique market research service provider.

Nadine Storey, CITP|FIBP – Trade Commissioner

Nadine Storey, CITP|FIBP has been a Trade Commissioner in the Investment and Fintech sectors at Canada’s High Commission to the UK since 2013.

Ewan Roy

I'm a Digital Marketing Specialist for the Forum for International Trade Training (FITT). My background is in writing and research, and I am passionate about communicating new ideas and telling stories that matter to you.

Senior Coordinator, Client Services – FITT

Company: Forum for International Trade Training (FITT) Position: Senior Coordinator, Client Services Location: Ottawa, ON Description:  The Organization: The Forum for International Trade Training (FITT) is…

7 characteristics that next generation supply chains must possess

The strategies and traits that worked for your supply chain in yesteryear might not be relevant in next gen supply chains – are you ready for the future?

Kevin Hill

Kevin Hill heads up the marketing efforts and provides technical expertise to the sales and service teams at Quality Scales Unlimited in Byron, California. He enjoys everything mechanical and electronic, computers, the internet and spending time with family.

5 ways importing and exporting will be more challenging in Trump’s America

Here are five ways Trump is expected to make change the landscape for global importers and exporters:

Jennifer Nesbitt

Jennifer Nesbitt is a New York-based freelance copywriter. A former journalist and graduate of Penn State University, Jennifer now writes about a variety of topics, including business, technology and marketing. She is passionate about helping companies develop their brands by providing compelling copy that adds value to their online presence.