Company: Royal Bank of Canada
Position: Transaction Control and Revenue Assurances Officer
Location: Toronto, ON
Description: As part of the Payments and Trade Operations team, this position will report to the Manager, Operational Effectiveness and will provide a high level of support by ensuring the CMS Trade (E-TL) back end system & RAMA are up to date on key elements that impact credit,pricing, revenue and transactional risk.
Key Responsibilities:
- As identified through MIS, change BRR indicator on E-TL to mirror CMS (Credit Monitoring System)
- On a monthly basis, access Siebel reporting and change BRR, indicator on E-TL to mirror CMS (Credit Monitoring System)
- Through ETR report proactively contacts account managers for client’s with auto renewal guarantees to advise them of the opportunity to review existing pricing
- Through P&T Trade Operations generic email, reviews changes pricing to reflect exception while ensuring that E-TL is up to date and reflects same
- Through Commercial Markets database identifies exceptions which have expired and escalates as appropriate
- Lead a review and takes pro-active approach and remediates existing undocumented or expired exception pricing
- Establishes and maintains a close partnership enterprise wide including Trade Operations, GTS, Business Financial Services, Global Financial Institution, Credit Transaction Management)
- Through the delivery of Seagate reports which are delivered daily ensure that Risk Approval has been obtained for those guarantees that carry an automatic renewal term
- Monitor Seagate reports as well OAR (GFI reporting system)
- Ensures that internal bank documentation is in accordance with procedures and audit practices
- Client enrolment and support on Trade front end application. (Online Global Trade services).
- Demonstrates strong analytical and problem solving skill and escalates as appropriate
- Leads by example by adapting to change and adapting to a new process or initiative
- Displays a strong commitment to teamwork and open communication
- Commit to courteous, helpful and efficient telephone service with prompt answer: email return and resolution
- Understands and complies with BCP requirements and policies related to AML and Restricted countries and entities
- Ensures that all required training remains current and up to date (AML, Code of Conduct, Health and Safety)
- Provides status updates to the manager on a weekly basis
- Safeguards client information in all forms (paper, electronic, etc.) in accordance with requirements for Privacy and Confidentiality guidelines
- Supports revenue growth by reducing revenue leakage and focusing on opportunity spotting
- Ensures all authorities (SECAF, delegated authorities; systems access etc.) are adhered to, reviewed and understood.
- Exercises due diligence by following operational risk policies, procedures, standards and guidelines. Understands and complies with Business Continuity Planning (BCP) requirements and policies related to Anti-Money Laundering and Restricted Countries and entities.
Skills, Knowledge and Experience:
- High level knowledge of Trade products and process (Import/Export/Documentary Collections & Standby/Guarantees)
- High level of proficiency on E-TL (Exchange Trade Line & TI (Trade Innovation) (Trade back end system and Trade Innovation)
- High level of proficiency on IBM Client Application, Synergy CRM 2.0, SRF (BCRMS), RAMA
- Knowledge of Documentary Collections processing
- Knowledge of ICC600, URR525, Incoterms, Trade Product Folios
Required:
- Bilingual French and English
- High level of proficiency on E-Tradeline
- High level of proficiency on Client Application
- High level of proficiency on Trade Innovation
- High level knowledge on Trade processes and folio’s
Preferred:
- Certified Document Credit Specialist (CDCS)
- FITT Diploma
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