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	<title>Dan Kenitz, Author at Trade Ready</title>
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		<title>How to build tariff resiliency into your diversification strategy</title>
		<link>https://tradeready.ca/2026/featured-stories/build-tariff-resiliency-diversification-strategy/</link>
					<comments>https://tradeready.ca/2026/featured-stories/build-tariff-resiliency-diversification-strategy/#respond</comments>
		
		<dc:creator><![CDATA[Dan Kenitz]]></dc:creator>
		<pubDate>Tue, 31 Mar 2026 20:52:57 +0000</pubDate>
				<category><![CDATA[Featured Stories]]></category>
		<category><![CDATA[Global Value Chain]]></category>
		<category><![CDATA[Market Entry Strategies]]></category>
		<category><![CDATA[Supply Chain Management]]></category>
		<category><![CDATA[diversification strategy]]></category>
		<category><![CDATA[free trade agreements]]></category>
		<category><![CDATA[multi-region supplier diversification]]></category>
		<category><![CDATA[stress test supply chain]]></category>
		<category><![CDATA[tariff monitoring]]></category>
		<category><![CDATA[tariff risks]]></category>
		<category><![CDATA[tariffs]]></category>
		<guid isPermaLink="false">https://tradeready.ca/?p=40736</guid>

					<description><![CDATA[<p>Businesses aren’t always in full control of their expenditures. Tariff policies in 2025 highlighted this fact, as sudden swings saw some tariffs fluctuate from 11% to 50%—or back down...</p>
<p>The post <a href="https://tradeready.ca/2026/featured-stories/build-tariff-resiliency-diversification-strategy/">How to build tariff resiliency into your diversification strategy</a> appeared first on <a href="https://tradeready.ca">Trade Ready</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><span data-contrast="auto">Businesses aren’t always in full control of their expenditures. </span><a href="https://www.hklaw.com/en/insights/publications/2025/04/president-trump-announces-10-percent-global-tariff-11-percent#:~:text=Contribute%20to%20Large%20and%20Persistent,These%20will%20take%20effect%20at"><span data-contrast="none">Tariff policies in 2025</span></a><span data-contrast="auto"> highlighted this fact, as sudden swings saw some tariffs fluctuate from 11% to 50%—or back down to original levels. Increasing uncertainty with U.S.-China relations didn’t help.</span><span data-ccp-props="{}"> </span><span id="more-40736"></span></p>
<p><span data-contrast="auto">Unfortunately, these uncertainties tend to hit small businesses the hardest. Small businesses might have thinner margins and fewer buffers in their balance sheets. They may serve customers who are finding it increasingly difficult to afford goods. Is there some practical way smaller businesses can increase their resiliency to tariff expenses, including through diversification? </span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto"><blockquote class="blockquote_end style01" align="left">
<span>
<p class="end-quote"><br />
“Small business owners must plan how to respond to these new realities and the economic uncertainty ahead,” noted </span><a href="https://www.forbes.com/sites/rohitarora/2025/02/07/trumps-tariffs-four-things-small-businesses-can-do-now-to-survive/"><span data-contrast="none">Rohit Arora for Forbes</span></a><span data-contrast="auto">.</p>
<p><cite></cite></p>
</span>
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</span></p>
<p><span data-contrast="auto">But what can that response look like for smaller businesses with less macroeconomic wiggle room? </span><span data-ccp-props="{}"> </span></p>
<h2 aria-level="2"><span data-contrast="auto">The real cost of tariff volatility for businesses</span><span data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}"> </span></h2>
<p><span data-contrast="auto">Imagine a small business operating with a 10% profit margin on a product that relies heavily on international trade. A tariff increase of 20-40% on the raw materials needed to produce that product can immediately erode the margins. Small firms, dependent on long-term contracts to reduce margins, don’t always have the leverage they need to renegotiate contracts. </span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">If trade tensions spike, small business tariffs can have devastating impacts.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">But costs alone aren’t the only risk with tariffs. The broader tariff impacts can complicate all sorts of plans. It may be increasingly difficult to <a href="https://fittfortrade.com/document-management">document imports and exports.</a> Businesses may need to make new logistical decisions in response to changing costs. And if a small business has to find a new source for its products, it could upend an entire business model.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto"><blockquote class="blockquote_end style01" align="left">
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<p class="end-quote"><br />
Even if businesses can weather these storms, they can lose what created their market share in the first place.</p>
<p><cite></cite></p>
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</span></p>
<p><span data-contrast="auto">Price competitiveness can go down. And companies may hesitate to expand to new markets because they’re uncertain about which tariffs will spike next. As the </span><a href="https://www.bdc.ca/en/articles-tools/marketing-sales-export/export/how-start-exporting-europe"><span data-contrast="none">Business Development Bank of Canada (BDC) notes</span></a><span data-contrast="auto">, “pursuing export opportunities in the EU often requires companies to navigate stringent regulations.” If you can handle these regulations, options like exporting to Europe can broaden your ability to diversify. You can think of it as “exporting risk.”</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">How can small businesses handle these challenges? There are multiple items to consider that will help you build a sharper tariff strategy.</span><span data-ccp-props="{}"> </span></p>
<h2 aria-level="2"><span data-contrast="auto">Tariff strategy #1: Map and stress-test your supply chain</span><span data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}"> </span></h2>
<p><span data-contrast="auto">The best thing any small business can do is understand its current supply chain. Build a map. Where are the current suppliers? What are their countries of origin? What are their shipping routes? <a href="https://tradeready.ca/explainer/risk-management-in-logistics-and-supply-chain-a-comprehensive-overview/">Are there any tariff-sensitive inputs that go into making your products?</a> These are critical questions to answer because many companies don’t realize just how many key components may originate in tariff-targeted countries.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Next, a small business should run some stress tests. </span></p>
<p><span data-contrast="auto"><blockquote class="blockquote_end style01" align="left">
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<p class="end-quote"><br />
“What happens if tariffs rise 10%? 50%?” “What if a supplier country becomes politically unstable?”</p>
<p><cite></cite></p>
</span>
</blockquote><br />
</span></p>
<p><span data-contrast="auto">This will help you identify single-source dependencies and components without any alternative suppliers, which highlights the key risks you need to hedge against.</span></p>
<h2 aria-level="2"><span data-contrast="auto">Tariff strategy #2: Reduce single-country dependence by looking for multi-region supplier diversification</span><span data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}"> </span></h2>
<p><span data-contrast="auto">Now that you’ve identified the risks,<a href="https://tradeready.ca/2026/featured-stories/how-can-businesses-and-the-trade-professionals-who-support-them-move-forward-with-confidence-in-a-volatile-world/"> diversification</a> is the best way out. If you can source across several </span><i><span data-contrast="auto">low-risk</span></i><span data-contrast="auto"> regions to reduce tariff exposure, you’ve already made a lot of headway.</span><span data-contrast="auto"> </span></p>
<p><span data-contrast="auto">For example, Chile offers a highly open and stable trade regime, with low, predictable tariffs (around 6% MFN) and over 30 FTAs covering more than 65 economies, making it a strong partner to support a more diversified and resilient supply chain.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">This may require some macroeconomic and geopolitical analysis. </span></p>
<p><span data-contrast="auto"><blockquote class="blockquote_end style01" align="left">
<span>
<p class="end-quote"><br />
Look at current trade relationships and evaluate tariff history across regions with relatively stable policy environments.</p>
<p><cite></cite></p>
</span>
</blockquote><br />
</span></p>
<p><span data-contrast="auto">For example, the EU and Chile, ASEAN and China, or the EU and Vietnam. Reviewing how these trade corridors have evolved over time can help you spot patterns in tariff exposure, policy consistency, and regional risk before making sourcing decisions.</span><span data-ccp-props="{}"> </span></p>
<h2 aria-level="2"><span data-contrast="auto">Tariff strategy #3: Diversify beyond suppliers by looking at multiple markets</span><span data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}"> </span></h2>
<p><span data-contrast="auto">Diverse suppliers can help you remain resilient as a business. But what about zooming out? You may need to diversify </span><i><span data-contrast="auto">markets</span></i><span data-contrast="auto"> if you’re going to remain tariff-proof. Multiple markets will offset your risk thanks to basic diversification: if tariffs rise with one market, your revenue can still remain stable overall.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto"><a href="https://tradeready.ca/2026/featured-stories/global-trade-in-reach-small-businesses/">Expanding into additional regions</a>, like Europe or Canada, can help spread your risk around. BDC highlights that exporting to Europe offers stable demand, for example. The downside is a heavy regulatory environment. But if you treat options like these as a part of a broader tariff strategy, you’ll realize that it’s possible to establish footholds in new markets that expand your ability to weather risk.</span><span data-ccp-props="{}"> </span></p>
<p><a href="https://fittfortrade.com/international-market-entry-strategies"><img fetchpriority="high" decoding="async" class="alignnone size-full wp-image-40197" src="https://tradeready.ca/wp-content/uploads/2025/04/International-Market-Entry-Strategies-Course-banner.jpg" alt="" width="1500" height="535" srcset="https://tradeready.ca/wp-content/uploads/2025/04/International-Market-Entry-Strategies-Course-banner.jpg 1500w, https://tradeready.ca/wp-content/uploads/2025/04/International-Market-Entry-Strategies-Course-banner-300x107.jpg 300w, https://tradeready.ca/wp-content/uploads/2025/04/International-Market-Entry-Strategies-Course-banner-1024x365.jpg 1024w, https://tradeready.ca/wp-content/uploads/2025/04/International-Market-Entry-Strategies-Course-banner-768x274.jpg 768w, https://tradeready.ca/wp-content/uploads/2025/04/International-Market-Entry-Strategies-Course-banner-1200x428.jpg 1200w" sizes="(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px" /></a></p>
<h2 aria-level="2"><span data-contrast="auto">Tariff strategy #4: Look for leverageable trade agreements and preferential tariff programs</span><span data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}"> </span></h2>
<p><span data-contrast="auto">So far, the strategies mentioned have been defensive. But there are more assertive strategies for building a diversified portfolio of suppliers.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto"><blockquote class="blockquote_end style01" align="left">
<span>
<p class="end-quote"><br />
To begin, look for any relevant free trade agreements, or unilateral preference programs, that are in place in your industry.</p>
<p><cite></cite></p>
</span>
</blockquote><br />
</span></p>
<p><span data-contrast="auto">Are there any that reduce costs immediately? Are there unique exceptions for some products that will keep your business with a sustainable profit margin?</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">You can also shift your sourcing or assembly operations to countries with more favorable agreements. Maybe the answers to the questions above aren’t favorable now. However, if you can develop a small business strategy that spans multiple countries, you may potentially benefit from lower tariffs on products assembled in specific regions. </span><span data-ccp-props="{}"> </span></p>
<h2 aria-level="2"><span data-contrast="auto">Tariff strategy #5: Create a real-time tariff monitoring system</span><span data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}"> </span></h2>
<p><span data-contrast="auto">You may look at these strategies and wonder how sustainable they are if tariff conditions shift unexpectedly. </span><span data-contrast="auto">It’s a valid concern. The truth is no one has a crystal ball for future tariff policy. However, you can build an advanced warning system by designating a person or a team to track tariff announcements and political developments. They may even be able to look at trade negotiations to see where specific industries may be headed.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto"><blockquote class="blockquote_end style01" align="left">
<span>
<p class="end-quote"><br />
Look at government trade portals, international trade news, or even consider hiring consultants.</p>
<p><cite></cite></p>
</span>
</blockquote><br />
</span></p>
<p><span data-contrast="auto">The key is to build a list of trusted sources for forecasting trade developments. You may not expect 100% accuracy, but you should look for a reliable set of sources that can decrease your risks because you feel increasingly “in the loop” for tariff changes.</span><span data-ccp-props="{}"> </span></p>
<h2 aria-level="2"><span data-contrast="auto">Tariff strategy #6: Price and plan for the most uncertain tariff environment</span><span data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}"> </span></h2>
<p><span data-contrast="auto">Ever hear the phrase “hope for the best, prepare for the worst?” This is a variant of that. You may consider introducing tiered pricing strategies, or terms that allow mid-contract tariff adjustments. Customers don’t always like these, so make sure that your tariff pricing policies are clear and well-articulated at every point.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Assess different tiers of risk and develop a strategy for each one. What happens if tariffs increase by 10%? How will you respond? And how will that response differ if your tariffs increase by 50%? </span><span data-ccp-props="{}"> </span></p>
<h2 aria-level="2"><span data-contrast="auto">Tariff strategy #7: Increase your operational flexibility</span><span data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}"> </span></h2>
<p><span data-contrast="auto">The more flexible your operations are, the more quickly you can pivot if there’s a sudden tariff shift. One great starting point: <a href="https://tradeready.ca/2026/featured-stories/how-to-design-product-export/">modular production processes</a>. If you can design products so components can be swapped with equivalents from different suppliers, you’ll avoid getting “locked” into any specific solution. </span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Flexibility is just as important from a logistics perspective. </span></p>
<p><span data-contrast="auto"><blockquote class="blockquote_end style01" align="left">
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<p class="end-quote"><br />
Can you use multiple distribution hubs (ports, warehouses, fulfillment centers) to weather a geopolitical storm?</p>
<p><cite></cite></p>
</span>
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</span></p>
<p><span data-contrast="auto">This kind of strategy isn’t just important for tariff flexibility, but </span><i><span data-contrast="auto">total </span></i><span data-contrast="auto">flexibility in the face of geopolitical risks.</span><span data-ccp-props="{}"> </span></p>
<h2 aria-level="2"><span data-contrast="auto">Reframing tariff risks as a strategic advantage</span><span data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}"> </span></h2>
<p><span data-contrast="auto">Tariff risks will always be there. So will the uncertainty of geopolitical risks. Global trade is shifting, and regulations are increasing. But if you can find a way to map your supply chains, diversify across both suppliers and markets, and build more flexible operational systems, you’ll shift these risks into a potential advantage. Your ability to pivot quickly could keep your prices stable in the face of future geopolitical storms, which isn’t true for every small business.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Small businesses can’t control policy. But they </span><i><span data-contrast="auto">can</span></i><span data-contrast="auto"> control how prepared they are for volatile policies. Build a diversification strategy that gives you some peace of mind that no matter what the next headline in international trade may read, you’re ready for it.</span><span data-ccp-props="{}"> </span></p>
<div class="grey_box" style="width:100%;">
<div class="grey_box_content">
 Disclaimer: The opinions expressed in this article are those of the contributing author, and do not necessarily reflect those of the Forum for International Trade Training. 
</div>
</div>
<p>The post <a href="https://tradeready.ca/2026/featured-stories/build-tariff-resiliency-diversification-strategy/">How to build tariff resiliency into your diversification strategy</a> appeared first on <a href="https://tradeready.ca">Trade Ready</a>.</p>
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		<title>Lessons from a failed export plan: why Starbucks couldn’t crack Australia</title>
		<link>https://tradeready.ca/2025/featured-stories/lessons-from-a-failed-export-plan-why-starbucks-couldnt-crack-australia/</link>
					<comments>https://tradeready.ca/2025/featured-stories/lessons-from-a-failed-export-plan-why-starbucks-couldnt-crack-australia/#respond</comments>
		
		<dc:creator><![CDATA[Dan Kenitz]]></dc:creator>
		<pubDate>Thu, 07 Aug 2025 16:12:24 +0000</pubDate>
				<category><![CDATA[Featured Stories]]></category>
		<category><![CDATA[International Sales & Marketing]]></category>
		<category><![CDATA[Market Entry Strategies]]></category>
		<category><![CDATA[adapting products or services]]></category>
		<category><![CDATA[Australia]]></category>
		<category><![CDATA[customer profile]]></category>
		<category><![CDATA[export planning]]></category>
		<category><![CDATA[international marketing strategy]]></category>
		<category><![CDATA[international product marketing]]></category>
		<category><![CDATA[market research]]></category>
		<category><![CDATA[Starbucks]]></category>
		<guid isPermaLink="false">https://test.tradeready.ca/?p=40375</guid>

					<description><![CDATA[<p>When Starbucks undertook its grand entrance into the Australian market in 2000 with a store in Sydney’s business district, success seemed inevitable. The brand had...</p>
<p>The post <a href="https://tradeready.ca/2025/featured-stories/lessons-from-a-failed-export-plan-why-starbucks-couldnt-crack-australia/">Lessons from a failed export plan: why Starbucks couldn’t crack Australia</a> appeared first on <a href="https://tradeready.ca">Trade Ready</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>When Starbucks undertook its grand entrance into the Australian market in 2000 with a store in Sydney’s business district, success seemed inevitable. The brand had already taken the U.S. by storm, the name “Starbucks” already becoming synonymous with the ubiquity of premium coffee shop culture. The overlap between American and Australian coffee might have been a large geographical barrier to overcome, but as far as cultural barriers went, the expansion seemed destined for success.<span id="more-40375"></span></p>
<p>But eight years later, Starbucks closed nearly three-quarters of its Australian locations.</p>
<blockquote class="blockquote_end style01" align="left">
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<p class="end-quote"><br />
<a href="https://sysyamnos0915.wordpress.com/wp-content/uploads/2013/05/1-s2-0-s1441358209000949-main.pdf"> Headlines screamed</a>: “Shunned Starbucks in Aussie exit.&#8221;</p>
<p><cite></cite></p>
</span>
</blockquote>
<h2>So what happened?</h2>
<p>Clearly, Starbucks wasn’t working with a bad product. Its success in the American markets testified to that. And there weren’t any obvious instances of bad luck or misfortune. Instead, Starbucks’ expansion highlighted the cultural gap that can make international expansion challenging. And given that Starbucks Australia eventually <a href="https://intelligence.coffee/2024/01/starbucks-australia/">started turning a profit decades later</a>, there are some interesting lessons to learn from what went wrong—and how Starbucks turned it all around.</p>
<h3>The risk of skipping the necessary cultural research</h3>
<p>Most market entry failures start with poor preparation. Starbucks’ foray into Australia proved no exception.</p>
<p>The brand went full-throttle: <a href="https://intelligence.coffee/2024/01/starbucks-australia/">Starbucks opened 84 Australian stores</a> in just eight years, many in major cities with established coffee markets. However, Starbucks failed to take into account the highly developed coffee culture already present in Australia. After World War II, an influx of immigrants from Italy brought espresso machines and introduced coffee en masse. Australians had already “met” coffee cafe culture.</p>
<p>As the <a href="https://sysyamnos0915.wordpress.com/wp-content/uploads/2013/05/1-s2-0-s1441358209000949-main.pdf">Australasian Marketing Journal reports</a>:</p>
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<p class="end-quote"><br />
“Australia’s taste for coffee is a by-product of the waves of immigrants arriving on the country’s shores following World War II. European migrants, predominantly Greeks and Italians, were the first to establish the coffee culture, which was later embraced more widely in the 1980s.”</p>
<p><cite></cite></p>
</span>
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<p>In the U.S., that hadn’t been quite as true. Starbucks had already defined cafe culture. Meanwhile, Australians already had deep-set preferences for strong, artisanal coffee being served in locally-owned shops. In Australia, Starbucks wouldn’t be driving the culture. It would feel more like an outsider selling a familiar product. And its corporate approach felt less authentic (and often, more expensive) than the local cafes.</p>
<p>According to <a href="https://www.justologist.com/how-starbucks-failed-in-australia/">Justologist</a>,</p>
<blockquote class="blockquote_end style01" align="left">
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<p class="end-quote"><br />
“Australians are spoiled for choice when it comes to coffee” while “the large coffee chains are not dominating the market like Starbucks is in America.”</p>
<p><cite></cite></p>
</span>
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<p>Australian coffee culture was largely fragmented, not as ripe for national domination as American coffee culture had been.</p>
<h3>What Starbucks could’ve done differently</h3>
<p>Succeeding in any export market requires companies to clearly define their customer and adapt their approach as appropriate. That begins with <a href="https://tradeready.ca/2024/topics/researchdevelopment/you-can-conduct-valuable-secondary-trade-research-from-your-desk-heres-how/">thorough market research</a>: a deeper understanding of the cultural context into which you’re exporting your products.</p>
<h2><em>Creating detailed customer profiles</em></h2>
<p><strong><em>[This content is an excerpt reproduced from the </em></strong><a href="https://fittfortrade.com/international-sales-marketing"><strong><em>FITTskills International Sales &amp; Marketing course</em></strong></a><strong><em>]</em></strong></p>
<p><strong><em>Customer profiles are used for product and service adaptations and other marketing decisions. Profiles are also often created for specific segments for the market. Customer profiles are almost certain to be diverse within every foreign market, taking into account income levels, culture, living standards, fashion, religion, politics and general attitudes toward imported products. Include the following 3 sections:</em></strong></p>
<h3><strong><em>Demographic Portrait</em></strong></h3>
<p><strong><em>This part of the profile demonstrates a detailed understanding of the organization’s customers and typically includes demographic characteristics such as age, gender, career or job, income, level of educational attainment, geographic location and language(s) spoken.</em></strong></p>
<h3><strong><em>Estimated Demand</em></strong></h3>
<p><strong><em>Based on collected research, marketers estimate demand for products and services, and the rate at which the demand is expected to grow.</em></strong></p>
<h3><strong><em>Purchase Motivation</em></strong></h3>
<p><strong><em>It is important to understand what motivates customers to buy. Are they looking for savings or a way to simplify their lives? Perhaps they are seeking attention or safety. Why will customers choose the company’s product or service over the competition? Is what they have to offer too inexpensive or too costly? Do they offer something unique? What cultural factors influence the values, preferences and behaviours in this target market?</em></strong></p>
<p><strong><em>For more on how to conduct customer research including collecting and analysing data and identifying insights about market segments explore </em><a href="https://fittfortrade.com/international-sales-marketing"><em>International Sales &amp; Marketing</em></a></strong></p>
<p><a href="https://fittfortrade.com/international-sales-marketing"><img decoding="async" class="alignleft size-full wp-image-38736" src="https://tradeready.ca/wp-content/uploads/2021/11/FITTtradeReadyBannersCourse6-1.png" alt="Banner graphic for international sales and marketing FITTskills course" width="1500" height="535" srcset="https://tradeready.ca/wp-content/uploads/2021/11/FITTtradeReadyBannersCourse6-1.png 1500w, https://tradeready.ca/wp-content/uploads/2021/11/FITTtradeReadyBannersCourse6-1-300x107.png 300w, https://tradeready.ca/wp-content/uploads/2021/11/FITTtradeReadyBannersCourse6-1-1024x365.png 1024w, https://tradeready.ca/wp-content/uploads/2021/11/FITTtradeReadyBannersCourse6-1-768x274.png 768w, https://tradeready.ca/wp-content/uploads/2021/11/FITTtradeReadyBannersCourse6-1-1200x428.png 1200w" sizes="(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px" /></a></p>
<p>In Australia, a full profile of coffee customers would have revealed that they weren’t necessarily looking for big-time chains. They valued their independent cafes. They already had their favorite barista-crafted coffee shops. They were fine with a localized, relaxed experience, and didn’t see a need to change</p>
<p>Starbucks had been encouraged by its rapid expansion in the U.S. and may have assumed that success in another western-style country would be assured. Instead, they tried to transplant the American model wholesale. And it was a model that simply wasn’t going to work in a country with a different coffee history.</p>
<h2>A flawed international marketing strategy</h2>
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<p class="end-quote"><br />
‘‘I just think the whole system, the way they serve, just didn’t appeal to the culture we have here,&#8221; said Andrew Mackay, VP of the Australian Coffee Traders Association.</p>
<p><cite></cite></p>
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<p>A key point of issue for Starbucks’ strategy was <em>differentiation</em>. International marketing can get tricky if your brand can’t figure out what makes it different. While the Australasian Marketing Journal notes that Starbucks had an initial spike of interest thanks to the novelty of the store and Australians’ curiosity, it failed to differentiate why it was superior to the already-embedded local coffee culture across the Australian continent.</p>
<p>Starbucks was perceived as having a premium price that required some point of differentiation to justify paying that much for coffee. The extant coffee culture in Australia made that selling point difficult. Other marketing problems—such as the uniformity of the store design—didn’t appeal to Australians the same way they had appealed to Americans.</p>
<p>The rapid <a href="https://tradeready.ca/2025/featured-stories/8-key-actions-businesses-should-take-in-the-early-stages-of-international-expansion/">expansion strategy</a> also introduced an element of fatigue. While the appeal of a standardized coffee store had legs in America, the uniformity and success of the brand eventually started to wear on many customers. The same was true in Australia, where Starbucks’ rapid entry to the market and aggressive expansion strategy failed to make inroads.</p>
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<p class="end-quote"><br />
Ultimately, Starbucks was a first-mover in America, while the brand had failed to acknowledge that in Australia, it would simply be another place offering coffee.</p>
<p><cite></cite></p>
</span>
</blockquote>
<p>Additionally, Australian cafe owners weren’t intimidated by Starbucks. Starbucks’ fast-expansion philosophy might have worked in the United States, but Australian cafes were able to double down on the specialty brews and cozy atmospheres that had already made them popular with the Australian public. In that environment, it was difficult for Starbucks to differentiate itself from the competition.</p>
<h2>How Starbucks Australia eventually recovered</h2>
<p>A younger demographic eventually came to the rescue. According to <a href="https://intelligence.coffee/2024/01/starbucks-australia/">Coffee Intelligence</a>, “a new cohort of Gen Z and young millennials are driving coffee consumption in Australia, and they exhibit new drinking preferences that align with what Starbucks offers.”</p>
<p>Starbucks finally found itself aligning with what Australian consumers wanted, which was now an on-the-go lifestyle. Convenience and mobile online ordering systems were becoming preferable to the cozy cafe experience—which played to Starbucks’ strengths.</p>
<p>Additionally, Starbucks eventually shifted from a pure growth strategy to focusing on tourist-friendly locations with more international audiences. Shopping centers and popular commuting destinations proved valuable in this strategy.</p>
<p>In other words, Starbucks eventually found success not in trying to teach Australians to be like Americans, but in finding where its current Australian market already existed, then doubling down on that strategy.</p>
<h2>Actionable lessons for exporters</h2>
<p>Starbucks made some expensive missteps, but eventually learned some key lessons to enter a new international market:</p>
<ul>
<li><strong>Define your customer profile, remembering to keep it local.</strong> Don’t assume what worked for your current customer base will work for the new one, too. Use <a href="https://tradeready.ca/explainer/how-to-do-customer-research/">customer profiling</a> to understand demographics, demand, and culturally-driven purchase motivations in the new market.</li>
<li><strong><a href="https://tradeready.ca/2025/featured-stories/how-ikeas-inflatable-furniture-flop-teaches-us-the-value-of-rigorous-product-testing/">Adapt your product or service</a> to fit the culture.</strong> Starbucks started seeing more success when it a mobile-driven generation stared drinking coffee. Rather than stick to its old U.S. playbook, the brand eventually shifted to finding its niche, which provided further opportunity to grow.</li>
<li><a href="https://tradeready.ca/2025/featured-stories/how-exporters-can-build-global-trust-through-strategic-storytelling/"><strong>Localize your marketing strategy.</strong></a> One-size-fits-all branding can often be a mistake, as you use previous successes to predict future ones. But sometimes, those successes were due to elements that may not exist at the next stage of your expansion.</li>
</ul>
<p>A powerful “export plan” takes plenty of research, along with generous dollops of patience and humility. Starbucks was able to turn things around by addressing their mistakes and doubling down on customer research and adaptations. Lesson learned? Don’t skimp on your customer profiles and never assume your domestic approach will work in global markets.</p>
<div class="grey_box" style="width:100%;">
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FITTskills content adapted from: <a href="https://fittfortrade.com/international-sales-marketing">FITTskills<img src="https://s.w.org/images/core/emoji/17.0.2/72x72/2122.png" alt="™" class="wp-smiley" style="height: 1em; max-height: 1em;" /> International Sales &amp; Marketing.</a> Forum for International Trade Training (FITT), © 2023.
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<p>The post <a href="https://tradeready.ca/2025/featured-stories/lessons-from-a-failed-export-plan-why-starbucks-couldnt-crack-australia/">Lessons from a failed export plan: why Starbucks couldn’t crack Australia</a> appeared first on <a href="https://tradeready.ca">Trade Ready</a>.</p>
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		<title>CITP Spotlight: Mayowa Egunjobi &#8211; Vice President, Institutional Cash/Trade Finance FI, Deutsche Bank</title>
		<link>https://tradeready.ca/2024/topics/citp_spotlight/citp-spotlight-mayowa-egunjobi-vice-president-institutional-cash-trade-finance-fi-deutsche-bank/</link>
					<comments>https://tradeready.ca/2024/topics/citp_spotlight/citp-spotlight-mayowa-egunjobi-vice-president-institutional-cash-trade-finance-fi-deutsche-bank/#respond</comments>
		
		<dc:creator><![CDATA[Dan Kenitz]]></dc:creator>
		<pubDate>Mon, 23 Dec 2024 20:58:28 +0000</pubDate>
				<category><![CDATA[CITP® |FIBP® Spotlight]]></category>
		<category><![CDATA[International Trade Finance]]></category>
		<category><![CDATA[contract negotiation]]></category>
		<category><![CDATA[Deutsche Bank]]></category>
		<category><![CDATA[Mayowa Egunjobi]]></category>
		<category><![CDATA[mentorship]]></category>
		<category><![CDATA[Nigeria]]></category>
		<category><![CDATA[professional network]]></category>
		<category><![CDATA[trade compliance]]></category>
		<guid isPermaLink="false">https://test.tradeready.ca/?p=40026</guid>

					<description><![CDATA[<p>International trade is dynamic. Traders will come across different rules, different regulations, and even different trade patterns. Yet despite these challenges, traders still require tailor-made...</p>
<p>The post <a href="https://tradeready.ca/2024/topics/citp_spotlight/citp-spotlight-mayowa-egunjobi-vice-president-institutional-cash-trade-finance-fi-deutsche-bank/">CITP Spotlight: Mayowa Egunjobi &#8211; Vice President, Institutional Cash/Trade Finance FI, Deutsche Bank</a> appeared first on <a href="https://tradeready.ca">Trade Ready</a>.</p>
]]></description>
										<content:encoded><![CDATA[<div class="grey_box" style="width:100%;">
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Earned her CITP®|FIBP® designation: August 2024
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<p>International trade is dynamic. Traders will come across different rules, different regulations, and even different trade patterns. Yet despite these challenges, traders still require tailor-made solutions for <em>every</em> business situation, according to <a href="https://www.linkedin.com/in/mayowa-egunjobi-ctfp-citp%C2%AE-086b172b/">Mayowa Egunjobi, Vice President at Deutsche Bank</a>.<span id="more-40026"></span></p>
<p>Mayowa knows this, thanks to her eclectic background. Her career began after a brief stint with an educational service agency, which brought her to the world of banking. But what started as an opportunity to fill a vacancy at the International Operations department has since evolved into a lifelong passion for global trade—with some important lessons learned along the way.</p>
<p>Today she focuses on advising and engaging with financial institutions within Wes Africa as Vice President, Institutional Cash and Trade Finance at Deutsche Bank based in Nigeria.</p>
<p>“I also support the executive management in coordinating the Nigerian franchise with Deutsche Bank as a group with things like strategic planning and revenue drives for the portfolio that we manage. For my portfolio I’m also responsible for the <a href="https://www.investopedia.com/terms/k/knowyourclient.asp">Know Your Customer (KYC)</a> and Anti-Money Laundering (AML) reviews that need to be done, especially with the peculiar compliance requirements involved with this region. Depending on the risk criteria of that country, clients are classified as such, and this is what determines the frequency of the periodic review to be performed as part of our compliance processes. And I also manage the high level engagements with the financial institution/regulatory body to ensure that compliance,” Mayowa explains.</p>
<h2>Overcoming the challenges of global trade</h2>
<p>International trade is not always a linear career path.</p>
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<p class="end-quote">“International trade is a field that covers very diverse areas,” reflects Mayowa. “Import and export trade operations, investment and international project consultancy, global management strategies, market research…”</p>
<p><cite></cite></p>
</span>
</blockquote>
<p>The key to overcoming those challenges, according to Mayowa, is building relationships. She regularly engages with a wide array of professionals and enterprises to discuss business opportunities and global trends.</p>
<p>In one case, she even facilitated a complex trade deal across different continents—including a local oil company in Liberia, a U.S. oil franchise, and a small business in Nigeria and manufacturer in China.</p>
<p>Mayowa calls this kind of balance and versatility a delicate operation. Her secret weapon: careful research.</p>
<p>“The IOC was divesting their business from Liberia and some other West African countries and needed to sell off the entities to a competent local oil company,” says Mayowa.</p>
<p>“Another small business was struggling to find a reliable supplier for a unique product they wanted to sell and who would accept trade terms convenient for both parties. Through careful research and negotiations, we were able to facilitate the trade business between a manufacturer in China who produced high-quality goods at a competitive price with the Nigerian small business owner.”</p>
<p>In this case, because the IOC was divesting its operation from Liberia and other West African countries, the deal required two parties—so Mayowa used her attention to detail and expertise on trade instruments to facilitate acceptable contract terms to fit into the buying capacity of the local Liberian company in order to purchase the franchise, while also providing confidence to the seller-IOC that they would receive their funds when due.</p>
<p>Matching the two wasn’t necessarily easy. It required a complicated look at the books, as well as an agreement structure that both the IOC and the local Liberian companies would find favorable.</p>
<p>The solution came by finding the right structure for trade instruments and a long-tenured guarantee between two entities.</p>
<blockquote class="blockquote_end style01" align="left">
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<p class="end-quote">“This sale involved payments working with their partner local banks,” notes Mayowa. Without that detail of international trade, the deal may not have come together at all.</p>
<p><cite></cite></p>
</span>
</blockquote>
<p>It’s also important to understand how these complex trade agreements can affect companies and individuals across the globe. Mayowa notes that negotiating and finalizing these high-value trade deals has not only brought significant revenue to <em>her</em> company, but helped optimize supply chains and reduce costs for different companies affected by the trade deal. The result is a contribution to the global economy that’s difficult to put in dollar terms.</p>
<h2>The power of relationships in international trade</h2>
<p>For Mayowa, putting together the right details like that depends on building relationships to support her career in international trade. Given how dynamic international trade can be—with international rules and regulations constantly changing—these relationships help keep her in the loop and address complex issues by cutting to the heart of negotiations.</p>
<p>Negotiations like these also highlight Mayowa’s love for finding small business solutions for what are sometimes international trade concerns. She believes small businesses—like the local banks in her negotiation between U.S., China, Nigerian and Liberian trade partners—can “thrive and grow by tapping into global markets.”</p>
<p>After all, the significance of the Liberia-U.S.- a deal in question can be seen as a bridge-building endeavor. It brought together the continents with different economic priorities and sets of economic rules. Even so, finding the <a href="https://tradeready.ca/2022/featured-stories/getting-paid-4-methods-of-settlement-in-international-trade-you-can-use-to-reduce-your-risk/">right instruments</a> and identifying the key local business partners was essential to executing the trade the right way.</p>
<p>That’s where relationships enter the picture.</p>
<blockquote class="blockquote_end style01" align="left">
<span>
<p class="end-quote">Whenever mentoring young professionals in international trade, Mayowa recommends relationship-building from the very beginning. Since every trade pattern has its own sets of rules and local needs, building those relationships helps trade experts quickly decipher the problems that may be getting in the way of negotiations.</p>
<p><cite></cite></p>
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</blockquote>
<p>She says that the power to adapt and provide the best value for clients often depends on the strength of one’s personal connections. And pursuing connections like that can be a career-long endeavor.</p>
<p><a href="https://fittfortrade.com/certification"><img decoding="async" class="alignleft size-full wp-image-39974" src="https://tradeready.ca/wp-content/uploads/2024/11/FITTtradeReadyBannersCITP.png" alt="CITP banner, business woman on a call" width="1500" height="535" srcset="https://tradeready.ca/wp-content/uploads/2024/11/FITTtradeReadyBannersCITP.png 1500w, https://tradeready.ca/wp-content/uploads/2024/11/FITTtradeReadyBannersCITP-300x107.png 300w, https://tradeready.ca/wp-content/uploads/2024/11/FITTtradeReadyBannersCITP-1024x365.png 1024w, https://tradeready.ca/wp-content/uploads/2024/11/FITTtradeReadyBannersCITP-768x274.png 768w, https://tradeready.ca/wp-content/uploads/2024/11/FITTtradeReadyBannersCITP-1200x428.png 1200w" sizes="(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px" /></a></p>
<p><a href="https://fittfortrade.com/certification"><em>Want to learn more about the Certified International Trade Professional (CITP®|FIBP®) designation? See why it’s the world’s most recognized designation for competency and credibility in global business.</em></a></p>
<h2>Becoming a Certified International Trade Professional (CITP)</h2>
<p>“I found out about the CITP four years ago. And at that point in my career, I had already transitioned into the <a href="https://tradeready.ca/2016/topics/international-trade-finance/build-best-banking-relationship-trade-finance-needs/">international banking</a> space, and I wanted to do something more. After earning my Certified Trade Finance Professional (CTFP) in 2020, I wanted to take on additional challenges and continue to move up the ladder within the international banking space.</p>
<blockquote class="blockquote_end style01" align="left">
<span>
<p class="end-quote">&#8220;One of my colleagues mentioned the CITP to me as the highest form of <a href="https://www.youtube.com/watch?v=nGxt0O1IV5w">certification for international trade professionals</a> recognized in the Americas.&#8221;</p>
<p><cite></cite></p>
</span>
</blockquote>
<p>&#8220;And I said ok, let me give it a try and started reading up on the CITP designation. The more I learned about it the more fascinated I got and decided to go for it.”</p>
<p>One of the biggest milestones in Mayowa’s career was applying to earn her status as a CITP.</p>
<blockquote class="blockquote_end style01" align="left">
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<p class="end-quote">“Having the CITP designation demonstrates your expertise and professionalism in the field of international trade,” notes Mayowa.</p>
<p><cite></cite></p>
</span>
</blockquote>
<p>It not only enhances one’s credibility with peers but boosts reputations among clients and employers as well.</p>
<p>It also demonstrates a commitment to the kinds of skills that have helped her develop her <a href="https://tradeready.ca/2024/featured-stories/digital-credentials-how-digital-badges-can-impact-your-international-trade-career/">career in international trade</a>.</p>
<h2>Looking to the future: What’s next for Mayowa Egunjobi</h2>
<p>Mayowa is confident that her CITP designation will have a major, critical role in her career progression. Since <a href="https://tradeready.ca/explainer/building-relationships-in-small-markets/">relationship-building</a> is the name of the game, having this certification helps establish credibility within new relationships, which can help move the wheels that turn global trade.</p>
<p>She also sees that the international trade market is nothing if not unpredictable. “Dynamic” is an understatement to Mayowa. And because international trade is always fluid, it takes someone with both passion for learning and a willingness to adapt—traits that attracted her to international trade.</p>
<p>In fact, she identified being part of a professional community like this as a great way to help her stay ahead of emerging trends. New trade regulations and innovative market technologies will always be on the move. But Mayowa believes that a steady approach to building the right relationships—and finding the right details in <a href="https://tradeready.ca/2022/featured-stories/10-tips-for-negotiations-in-a-virtual-meeting-environment/">trade negotiations</a>—will always win the day.</p>
<p>For professionals like Mayowa, building a strong network of relationships while staying open to the changing winds of trade dynamics always creates opportunities to build bridges where there were none before.</p>
<p>The post <a href="https://tradeready.ca/2024/topics/citp_spotlight/citp-spotlight-mayowa-egunjobi-vice-president-institutional-cash-trade-finance-fi-deutsche-bank/">CITP Spotlight: Mayowa Egunjobi &#8211; Vice President, Institutional Cash/Trade Finance FI, Deutsche Bank</a> appeared first on <a href="https://tradeready.ca">Trade Ready</a>.</p>
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		<title>How AI is being used to streamline customs processes—now and in the future</title>
		<link>https://tradeready.ca/2024/featured-stories/how-ai-is-being-used-to-streamline-customs-processes-now-and-in-the-future/</link>
					<comments>https://tradeready.ca/2024/featured-stories/how-ai-is-being-used-to-streamline-customs-processes-now-and-in-the-future/#comments</comments>
		
		<dc:creator><![CDATA[Dan Kenitz]]></dc:creator>
		<pubDate>Wed, 11 Sep 2024 20:05:20 +0000</pubDate>
				<category><![CDATA[Featured Stories]]></category>
		<category><![CDATA[Global Value Chain]]></category>
		<category><![CDATA[Supply Chain Management]]></category>
		<category><![CDATA[ai in customs processes]]></category>
		<category><![CDATA[bill of lading]]></category>
		<category><![CDATA[customs compliance]]></category>
		<category><![CDATA[customs documents]]></category>
		<category><![CDATA[customs risk analysis]]></category>
		<category><![CDATA[HS codes]]></category>
		<category><![CDATA[regulatory compliance]]></category>
		<guid isPermaLink="false">https://test.tradeready.ca/?p=39866</guid>

					<description><![CDATA[<p>Even if a person doesn’t cross any borders over the next year, their shipping footprint might. According to the International Chamber of Shipping, 11 billion...</p>
<p>The post <a href="https://tradeready.ca/2024/featured-stories/how-ai-is-being-used-to-streamline-customs-processes-now-and-in-the-future/">How AI is being used to streamline customs processes—now and in the future</a> appeared first on <a href="https://tradeready.ca">Trade Ready</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p><span style="font-weight: 400;">Even if a person doesn’t cross any borders over the next year, their shipping footprint might. According to the </span><a href="https://www.ics-shipping.org/shipping-fact/shipping-and-world-trade-driving-prosperity/"><span style="font-weight: 400;">International Chamber of Shipping</span></a><span style="font-weight: 400;">, 11 billion tons of goods move via ship each year—enough to represent 1.5 tons per person. </span><span id="more-39866"></span></p>
<p><span style="font-weight: 400;">International customs have to deal with an increasingly complex network of international movement—from shipping to travel customs—without incurring any new security risks. This is a lot for any system to handle. But without effective technology to help, <a href="https://tradeready.ca/2022/topics/product-safety-compliance/">customs compliance</a> can be a nightmare.</span></p>
<p><span style="font-weight: 400;">Fortunately, there’s a potential solution: implementing AI in customs processes.</span></p>
<p><span style="font-weight: 400;"><blockquote class="blockquote_end style01" align="left">
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<p class="end-quote">Algorithmic processes for scanning and determining HS codes, handling eCommerce customs declaration, and international trade facilitation are potential game changers.</p>
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<p><span style="font-weight: 400;">If AI is helping the customs industry streamline a process like determining HS codes, for example, it can reduce processing time </span><i><span style="font-weight: 400;">and</span></i><span style="font-weight: 400;"> human error. The result: more accuracy, faster cross-border movement, and smoother world trade.</span></p>
<p><span style="font-weight: 400;">But how are customs officials using AI, and is it having an impact? Let’s start with one of the most vexing challenges for customs officials: HS codes.</span></p>
<h2><span style="font-weight: 400;">Streamlining HS classification with AI</span></h2>
<p><span style="font-weight: 400;">Harmonized System codes are vital for classifying goods for customs. They identify product categories, help countries accurately apply their tariffs, and track trade data. However, they also add potential wrenches to the system, which can make customs processing more complicated.</span></p>
<p><span style="font-weight: 400;">The sheer volume and complexity of these products can be difficult to deal with. Yet according to </span><a href="https://www.linkedin.com/posts/aleksei-bondarenko-ph-d-0578a044_ai-customs-aiincustoms-activity-7237353803178536963-ALuL/"><span style="font-weight: 400;">Aleksei Bondarenko, Ph.D., an international trade consultant</span></a><span style="font-weight: 400;">, implementing AI can drastically simplify HS classification and processing. </span></p>
<p><span style="font-weight: 400;"><blockquote class="blockquote_end style01" align="left">
<span>
<p class="end-quote">With AI assistance, customs officials could potentially reduce the time they spend on determining HS codes by up to 80%.</p>
<p><cite></cite></p>
</span>
</blockquote> </span></p>
<p><span style="font-weight: 400;">If possible, this would help eliminate customs logjams and make customs much easier to handle for large-scale trade.</span></p>
<p><span style="font-weight: 400;">It’s also a benefit for e-commerce. An e-commerce company might ship thousands of products worldwide. In many cases, businesses assign HS codes themselves and are responsible for doing so accurately. Repeating this process manually can be a hassle for companies that could otherwise spend time thinking about fulfillment and getting their orders shipped on time.</span></p>
<p><span style="font-weight: 400;">Tools like </span><a href="https://www.traide.ai/en/"><span style="font-weight: 400;">Traide</span></a><span style="font-weight: 400;"> and </span><a href="https://eclear.com/"><span style="font-weight: 400;">eClear</span></a><span style="font-weight: 400;"> offer AI-enabled support for identifying products for international shipping, taxation, and more. With the right offering, AI can help lower the barrier to entry for up-and-coming e-commerce businesses. </span></p>
<h2><span style="font-weight: 400;">AI in customs declarations and documents</span></h2>
<p><span style="font-weight: 400;">If every country had similar rules, customs declarations wouldn’t be a problem. But it’s a big world. And every country has its <a href="https://tradeready.ca/2024/featured-stories/simplifying-international-trade-with-single-windows/">own set of rules</a>. </span></p>
<p><span style="font-weight: 400;">A lot of elements can impact how shipping works between multiple countries. A country might set especially stringent <a href="https://tradeready.ca/2017/topics/import-export-trade-management/4-key-aspects-global-trade-compliance-program/">customs laws</a>, requiring multiple parties to approve certain types of products. Another country might have higher tariffs on specific industries or products from particular countries, increasing the financial burden on anyone doing the importing/exporting. And if there’s a mistake with any of the above, it can throw a wrench into just about any customs processing system and create all sorts of headaches</span></p>
<p><span style="font-weight: 400;">But there’s hope. </span></p>
<p><span style="font-weight: 400;">“AI can streamline the preparation of customs documents, particularly customs declarations,” notes Aleksei Bondarenko.</span></p>
<p><span style="font-weight: 400;"> <blockquote class="blockquote_end style01" align="left">
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<p class="end-quote">“AI systems autonomously extract necessary information from provided documents such as invoices, <a href="https://tradeready.ca/2022/global-value-chain/what-should-be-on-bill-of-lading/">bills of lading</a>, and certificates, as well as from ERP systems, and automatically draft the declarations.&#8221;</p>
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<p><span style="font-weight: 400;">In other words, AI cuts the busywork out of <a href="https://fittfortrade.com/document-management">customs declarations and documents</a>—cumbersome, error-prone work that might be full of difficulties if handled the traditional way. </span></p>
<p><span style="font-weight: 400;">AI is also comprehensive. It doesn’t get tired and its vision doesn’t get blurry when it’s close to the end of the day. For example, AI systems might receive different styles of documents related to customs processes—invoices, bills of lading, certificates of origin. Too many documents from too many sources might overwhelm someone who’s looking forward to lunch. But with algorithms and trained models, AI can quickly disseminate disparate information and consolidate it for easier processing.</span></p>
<p><span style="font-weight: 400;">Information extraction works the same way. Thanks to the sophistication of modern AI, it’s capable of scanning documents and extracting relevant data on its own. Product descriptions, quantities, HS codes—AI can handle them all. And it’s capable of detecting what </span><i><span style="font-weight: 400;">type</span></i><span style="font-weight: 400;"> of information it might be looking at in a specific context. </span></p>
<p><span style="font-weight: 400;">AI models can then structure this data into an organized, preformatted output, making it easier for customs officials to process. This streamlines </span><i><span style="font-weight: 400;">their</span></i><span style="font-weight: 400;"> ability to work, saves time, and ultimately, helps ensure more accuracy. </span></p>
<p><span style="font-weight: 400;">One potential output: customs declarations. Professionals can look over customs declarations for accuracy, of course—and they should. But the drafting of the declarations can sometimes be tedious work. And it’s work that AI can easily fill. Even with some time spent reviewing the facts of the customs declarations, the overall time spent creating these declarations would be a fraction of the time it took to create and edit them.</span></p>
<p><span style="font-weight: 400;">Services like </span><a href="https://www.icustoms.ai/"><span style="font-weight: 400;">icustoms</span></a><span style="font-weight: 400;"> and </span><a href="https://www.descartes.com/home"><span style="font-weight: 400;">Descartes Systems Group</span></a><span style="font-weight: 400;"> are helping companies fill in the difficulties of customs processes with machine-based support. </span></p>
<h2><span style="font-weight: 400;">Using AI to recognize patterns and analyze risk</span></h2>
<p><span style="font-weight: 400;">If facilitating trade were as easy as stamping the receipts, there wouldn’t be any risks involved. But customs authorities also have to balance their facilitation of quick, seamless trade with the risks. Smuggling, fraud, and customs compliance issues make it difficult to achieve faster customs processing.</span></p>
<p><span style="font-weight: 400;">But AI does have some promising solutions. It can analyze a vast amount of historical data to look for patterns. Once it has those patterns, it can even predict potential risks with accuracy. </span></p>
<p><span style="font-weight: 400;"><blockquote class="blockquote_end style01" align="left">
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<p class="end-quote">AI won’t wipe out the need for human supervisors—but it can flag high-risk shipments based on factors like product types, compliance issues throughout the product’s commercial history, and more.</p>
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<p><span style="font-weight: 400;">The result is that customs officials achieve a more thorough grasp of everything that’s moving underneath them.</span></p>
<h2><span style="font-weight: 400;">Automating regulatory verification</span></h2>
<p><span style="font-weight: 400;">Finally, trade regulations are there for a reason. Ensuring commerce meets the needs of these regulations can get complex, however. Customs officials have to verify their shipments adhere to the laws and standards of the country that enforces them. The more countries get involved, the more complex compliance inspection becomes—which slows down commerce.</span></p>
<p><span style="font-weight: 400;">AI can help with compliance inspections by automating regulatory verifications. For example, an AI tool might cross-reference shipment data with any applicable regulations. If it spots a discrepancy, it can flag it for supervisors to review. </span></p>
<p><span style="font-weight: 400;"><blockquote class="blockquote_end style01" align="left">
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<p class="end-quote">Everything from accurate HS codes to proper documentation can fall under the watchful eye of AI.</p>
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<p><span style="font-weight: 400;">Integrating AI into customs processes can be transformative. Global trade is increasingly complex. New regulations pass all the time. Situations change, nations modify trade agreements, and new products enter the marketplace. Thanks to the speed of comprehensive reviews of AI, that doesn’t have to be a problem.</span></p>
<p><span style="font-weight: 400;">In the future, customs processing will likely be a hybrid of <a href="https://tradeready.ca/2023/featured-stories/digital-freight-startups-take-a-bite-out-of-legacy-brokers/">AI-enabled tools</a> and human supervisors double-checking the work. AI won’t replace humans, but it will make them faster—and that could make customs processing a much more efficient process across multiple borders.</span></p>
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 Disclaimer: The opinions expressed in this article are those of the contributing author, and do not necessarily reflect those of the Forum for International Trade Training. 
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<p>The post <a href="https://tradeready.ca/2024/featured-stories/how-ai-is-being-used-to-streamline-customs-processes-now-and-in-the-future/">How AI is being used to streamline customs processes—now and in the future</a> appeared first on <a href="https://tradeready.ca">Trade Ready</a>.</p>
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